Terms and Conditions


Welcome to the Ginanni LLC website terms and conditions (“Terms”). These terms apply to the use of this website and by accessing the website and/or placing an order for products you agree to be bound by the Terms set out below. If you do not agree to them, we advise you to please leave our website. Ginanni LLC website is provided solely for your personal use.

Before you place an order with us, if you have any questions regarding these terms and conditions, please contact our customer service representatives by email at info@ginannishoes.com, or call us at (801) -824-1509.

Products, Content, Specifications and Availability. All features, content, specifications, products and prices of products and services described or depicted on this Website are subject to change at any time without notice. While we take great care to ensure that all product information and stock levels are up-to-date, we reserve the right to refuse orders where information has been mis-published, including prices and promotions. All goods are subject to availability. If an item you have ordered becomes out of stock, or there has been an error, we will notify you as soon as possible, to update, amend, or cancel the order.

All photographs, descriptive matter and specifications of the product on the website are for the sole purpose of giving an approximate description of the shoes.

We make every effort to describe items as accurately as possible; however, color displays can be different depending on your computer settings, so exact color matches are not possible. This means that colors of the products you order may differ from what you see on screen. We cannot guarantee that the descriptions, colors or other content is accurate, error free, or complete.


Orders are subject to acceptance and availability. Once we have received your order, we will send a confirmation email to the email address you provided during the checkout process. Your shoes will be shipped to an address designated by the purchaser. All purchases from this Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Website shift to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.


By placing an order, you represent that the products ordered will be used only in a lawful manner. The order will be a contract as a customer between you and Ginanni LLC for the purchase of our products will commence once we confirm that your order has been dispatched. You will receive a dispatch confirmation by email. It is at this point that you will be charged.

By placing an order through our website, you warrant that you are:
– Legally capable of entering into binding contracts
– At least 18 years old

Payment types
Ginanni LLC accepts Visa, MasterCard, American Express, Switch, PayPal, and Apple Pay. All credit and debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. All prices on our website do not include Taxes. Please be aware that you will pay Taxes when you place the order. If you are an International buyer, your card issuer may charge a fee for currency. We cannot be held liable for any of these charges, and you, as the recipient, maintain responsibility for these costs. Reduction in prices through reclaiming Taxes is not available. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.


If you are purchasing as a consumer, you may cancel a contract if the goods supplied are found to be faulty on receipt or at any time within 15 days, beginning on the day after you received the products. In this case, we will replace the item at no charge to you or if we are unable to do so, you will receive a full refund of the price paid for the products.

To cancel a contract, you must inform us in writing. You must also return the Product(s) to us immediately. All returns must be sent back in unworn condition and include all original shoe box contents, including shoe horn, shoe bag, plastic sleeves and tissue paper. We do not accept previously worn products. Please take reasonable care of the products while they are in your possession.

* Any items returned in non-resellable condition will be returned to the customer.
*Products not returned in original packaging or missing box contents may be subject to a $20 fee.

Final Sale or Clearance Items

Items marked Final Sale or Clearance  have been heavily discounted and are not eligible for returns, exchanges or refunds. 


Our items on our website have a manufacturer’s warranty, which is noted in the product description. Manufacturer’s warranties are provided by the manufacturer of the product and not by Ginanni LLC. The manufacturer is responsible for all warranty coverage, repair, servicing and defects. To obtain a written warranty for any of these items, send a specific written request to our Customer Service representatives by e-mail (info@ginannishoes.com).


Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed any of these third party websites and we are not responsible for these websites or their content or availability. We, therefore, do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.


Our checkout process is hosted by Siteground , which uses industry standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. Once at the checkout, you will see a padlock icon and message informing you that you are on a secure server.
We do not share any data collected via our website with any 3rd party partners.


All rights, including copyright, on this website are owned by or licensed to Ginanni LLC. Any use of this site or its contents, other than for your own personal, non-commercial use is prohibited without the permission of Ginanni LLC.


If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, feel free to email our Customer Service representatives at info@ginannishoes.com or call us at (801)-824-1509.